Technology Solutions

Our technologists develop and support systems providing service order tracking, asset management, messaging, and other custom data management solutions that offer it’s users an intuitive user interface with a rich set of reporting and auditing capabilities as well as outcomes tracking. VisualPoint’s software engineers are experts in the use of design patterns, object-oriented programming techniques and are well versed in a wide array of software development languages, database platforms, network architectures, web servers and operating systems. These include .NET, Java, Ruby on Rails, MySQL, SQL Server, Oracle, Cisco, Active Directory, IIS, Apache, Windows, Linux, Unix, Mac OS, and many more.

Help Desk Support

VisualPoint provides help desk, call center, and other logistical support services. Our team of project managers and subject matter experts have the collective experience to ensure your program is run successfully and fulfills its mandate. VisualPoint goes well beyond the simple management of day-to-day activities and ensures that the underlying technological and operational aspects of the program office are continually reviewed and improved. We also provide ongoing training to all our staff to make sure they are abreast of current standards of excellence related to the particular requirements of the customer and VisualPoint’s own customer service standards.

Systems Administration

In today's fast-paced business climate the effective use of technology can make all the difference. Our technology professionals will help you evaluate where you are today and make solid recommendations on how to take your organization to the next level. VisualPoint’s certified database and network administrators are seasoned professionals that can assist with design, implementation, data migration, day-to-day administration, optimization, backup, and failover contingency planning for your enterprise systems. Some of the other managed services we offer include: Desktop and Server Management, Email Hosting, Application Hosting, Hardware & Software Procurement, Applications Management, and Help Desk Support.

Online Outreach

At VisualPoint, we pride ourselves in helping our clients in reaching their online outreach goals in a thoughtful and cost-effective manner. We specialize in search engine marketing with over 9-years of experience in building, managing, and optimizing campaigns and enjoy long established relationships with Google, Yahoo, and Bing. With multiple targeting options and an expansive reach we can tailor a campaign to meet your online objectives at virtually any budget. Let us customize an online marketing program plan for you today.

Digital Communications

At VisualPoint, we continually investigate and apply the newest tools in digital communications. We understand the strengths, weaknesses, and opportunities in the medium and help our clients make informed decisions regarding their digital presence and message. We are often excited about new possibilities and closely follow emerging digital trends, so we can be thoughtful with our clients' digital communication strategy. Our digital communication offerings include:

  • Search Engine Marketing (SEM)
  • Search Engine Optimization (SEO)
  • Social network outreach
  • Social media monitoring
  • Web site development
  • Graphic design

News & Highlights

  • 2009, The U.S. Dept. of Agriculture brings VisualPoint onboard to run and support its Telecommunications Customer Service Center (TCSC) and Service Order Reporting and Tracking System (SORTS).
  • 2008, VisualPoint works with USAID and the U.S. Dept. of State to design and build the Global Development Commons (GDC) portal used by USAID and NGOs the world over.
  • 2007, VisualPoint lends its technical expertise to the National Passport Information Center (NPIC) in support of their ongoing efforts to improve their systems infrastructure.
  • More news...