An Experienced Team

VisualPoint manages or supports numerous help desks that track facilities service orders, asset management issues, and telecommunications-related services. For over 10 years VisualPoint has been providing cutting-edge solutions for a wide array of organizations. Today, VisualPoint is unique among 8(a) firms in that it has created a name for itself for delivering solutions and providing services which draw on our technical knowledge and experience. VisualPoint has invested in technology, development methodologies, and general business practices that rival those of organizations many times its own size.

SBA 8(a) Certified

VisualPoint has been certified as an 8(a) firm by the U.S. Small Business Administration's 8(a) Business Development Program. The Federal government established this program to foster the economic growth of small, minority-owned businesses. Our 8(a) certification allows Federal Agencies to streamline the contracting process. You can count on VisualPoint to provide top-notch products and services and as an 8(a) certified company we can also assist your organization in fulfilling its contractual small business purchasing goals. Contact us today to see how we can help your agency tackle all of its help desk and information technology challenges.

Best Practices

VisualPoint has invested heavily in establishing repeatable procedures and best practices, including the development of a project management framework that greatly increases the quality of our solutions and timeliness of their delivery. These best practices and technologies have been incorporated into a comprehensive development methodology and toolset. This offering is unique among 8(a) firms, and affords significant benefits our customers. One benefit of this approach is that implementation times can be dramatically reduced, which often translates to cost savings for the customer.

News & Highlights

  • 2009, The U.S. Dept. of Agriculture brings VisualPoint onboard to run and support its Telecommunications Customer Service Center (TCSC) and Service Order Reporting and Tracking System (SORTS).
  • 2008, VisualPoint works with USAID and the U.S. Dept. of State to design and build the Global Development Commons (GDC) portal used by USAID and NGOs the world over.
  • 2007, VisualPoint lends its technical expertise to the National Passport Information Center (NPIC) in support of their ongoing efforts to improve their systems infrastructure.
  • More news...